Services | EC AI Solutions

Services

Start with the audit. Everything after it is optional.

The AI Opportunity Audit is the starting point. Roadmap, pilot, implementation and staff handover are possible next steps, each with its own agreed scope. Scope, fee and timing are agreed before any paid work begins; prices are not published on this website.

AI Chatbots & Lead Qualification

Scope a website assistant that answers from approved business information, understands enquiries and guides visitors to a human or a Discovery Call.

Discuss this service

Benefits

Capture the context behind an enquiry

Give visitors a clear next step

Keep commitments and final decisions with people

Deliverables

Agreed conversation and qualification flow

Approved knowledge sources and answer boundaries

Lead capture and human handover

Test cases, monitoring and team handover

Technology

Website integration

Model provider selected during scoping

Make and Supabase where appropriate

Examples

Project-scope intake

Service enquiries

Discovery Call handover

Timeline

Scope, data access, fee and timing agreed before implementation

FAQ

Examples describe possible implementations, not existing client results. The assistant must not invent answers, prices or confirmed bookings.

Workflow Automation

Explore practical connections between enquiry forms, inboxes and business systems so routine follow-up does not depend on copying and pasting.

Discuss this service

Benefits

Reduce duplicate handling

Make follow-up responsibilities clear

Surface failures for human attention

Deliverables

Workflow and field mapping

Scoped automation pilot

Failure alerts and retry rules

Operating guide and handover

Technology

Make

Supabase where appropriate

Existing business applications

Examples

Enquiry acknowledgements

Lead routing

Follow-up reminders

Timeline

One workflow first; scope, fee and timing agreed before implementation

FAQ

Existing systems are retained where practical. Access, consent and error handling are reviewed before any live workflow runs.

AI Assistants & Business Knowledge

Assess an internal assistant that helps your team find answers in approved documents, with source references and access boundaries.

Discuss this service

Benefits

Find relevant information more easily

Keep answers tied to approved sources

Escalate uncertain questions to a person

Deliverables

Knowledge-source and access review

Scoped assistant pilot

Source-reference and uncertainty tests

Maintenance and handover plan

Technology

Approved business documents

Access-controlled retrieval

Model provider selected during scoping

Examples

Internal process guidance

Document search

Draft-first staff support

Timeline

Subject to source quality, permissions and an agreed scope

FAQ

An assistant is not a replacement for professional judgement. Sensitive or regulated information needs a separate suitability review.

AI Opportunity Audit

Understand one time-consuming workflow and decide what is worth improving.

Discuss this service

Benefits

Focus on measurable business friction

Prioritise value before tools

Make a confident improve, test, automate, or leave-as-is decision

Deliverables

Review of one recurring workflow

Map of the current process and bottlenecks

Prioritised improvement opportunities

Indicative costs, effort and potential value, with assumptions identified

Recommendation to improve, test, automate or leave the process unchanged

Technology

Existing business systems

AI assistants

Workflow tools

Reporting

Examples

Lead follow-up review

Admin workload map

Knowledge-access review

Timeline

A focused discovery and evidence-gathering phase; scope, fee and timing agreed first

FAQ

Best for owners who want clarity before committing to any implementation.

90-Day AI Roadmap

Turn the strongest opportunities into a sequenced plan with owners, safeguards, success measures, and decision points.

Discuss this service

Benefits

Align AI work with business priorities

Stage effort and risk sensibly

Give every initiative an owner and measure

Deliverables

90-day action plan

Pilot scorecard

Risk and approval boundaries

Implementation sequence

Technology

Business case modelling

Governance

Change planning

Measurement

Examples

Quarterly AI plan

Pilot backlog

Leadership decision pack

Timeline

Built after the opportunity audit, subject to an agreed scope

FAQ

The roadmap is usable whether we guide delivery or your own team implements it.

Workflow Improvement Pilot

Improve one high-value workflow, measure the before-and-after result, and keep people in control where judgement matters.

Discuss this service

Benefits

Prove value before scaling

Reduce repetitive handling

Protect human review and customer trust

Deliverables

Working pilot

Before-and-after measurement

Team handover

Roll out or stop recommendation

Technology

Fit-for-purpose AI

Existing software

Selective integrations

Simple reporting

Examples

Faster enquiry triage

Draft-first documentation

Assisted reporting

Timeline

Typically measured over 30 days, subject to an agreed scope

FAQ

A pilot earns the right to scale. If it does not produce useful evidence, the recommendation can be to stop.

AI Training & Implementation Guidance

Give leaders and teams the practical guidance, governance, and handover they need to use the chosen approach well.

Discuss this service

Benefits

Build internal confidence

Set clear approval boundaries

Make adoption observable

Deliverables

Leadership guidance

Team workflow playbook

Human-review checkpoints

Adoption measures

Technology

Policies

Playbooks

Training

Operational reviews

Examples

AI use guidelines

Reviewer checklists

Team adoption sessions

Timeline

Matched to the roadmap and pilot, subject to an agreed scope

FAQ

Guidance stays close to the real workflow so training translates into consistent use.